Retail store department head

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work setting

• Retail business

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Authorize return of merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise and co-ordinate activities of workers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Manual dexterity
• Ability to distinguish between colours

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability

Screening questions

• Are you currently a student?
• Do you have experience working in this field?

Employment terms options

• Early morning
• Evening

Employment terms options

• Flexible hours
• Morning
• Day
• Weekend
• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week